The following privacy policy describes the information and privacy practices for Mojotec Technical Support, services provided at your home or office, by phone, email or online at MOJOTEC.NET.  This privacy policy describes how Mojotec Technical Support technicians will collect and use your information. When you provide a Mojotec Technical Support technician with your personal information, you consent to the information practices described in this policy.
This privacy policy may not apply to Web sites that are accessible through MOJOTEC.NET. MOJOTEC.NET may contain links to other sites operated by third parties including, but not limited to, third-party sites that display Mojotec Technical Support trademarks. We encourage you to read the privacy policies of those other sites to learn how they collect, use, share and secure your information.
This privacy policy applies to Mojotec Technical Support operations and locations in the United States.
To assist you with reading through our privacy policy, we have provided questions and answers below that you may find helpful in understanding our privacy practices:
What information do Mojotec Technical Support technicians collect from me?
We may collect personal information such as your name, mailing address, phone number, e-mail address, credit card number, and other billing information.
When does Mojotec Technical Support collect information from me?
When using products or services available from Mojotec Technical Support, you may be asked to provide personal information. For example, you may be asked to provide personal information when you schedule an appointment for services; bring in your product for service; purchase products; contact Mojotec Technical Support by phone; initiate a chat session; participate in a sweepstakes, promotion, or survey; and/or participate in other activities with Mojotec Technical Support entities.
How is my information used?
Mojotec Technical Support uses the information you provide to fulfill requests for service or information; provide customer service; administer sweepstakes, promotions or surveys; offer new products or services; improve the effectiveness of our Web site, marketing endeavors and offers; conduct research and analysis; send marketing communications; or perform other business activities.
Does Mojotec Technical Support share my personal information with others?
Under NO CIRCUMSTANCES DOES Mojotec Technical Support sell or rent your personal information to third parties, although we may need to share your personal information with certain third parties such as our service providers and other representatives for limited purposes. For example, Mojotec Technical Support may share personal information with third parties to send marketing communications; service products; conduct research, analysis or administer surveys; send mail and e-mail; process credit card payments, administer sweepstakes, provide call-center, data storage, and hosting services.
The third parties with whom Mojotec Technical Support conducts business are only authorized to use your information to perform the service for which they were hired. As part of our agreement with them, they are required to follow the privacy guidelines given to them and to take reasonable measures to ensure your personal information is secure.
From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. Mojotec Technical Support may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of ourselves and others. Mojotec Technical Support may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.
Can I control the use of my information for marketing purposes?
Mojotec Technical Support is an opt-out organization. Once we receive your information, we may send you marketing communications that contain valuable offers, promotions, and other content. You always have the ability to opt out of receiving future marketing communications from Mojotec Technical Support.
To stop receiving marketing communications from Mojotec Technical Support:

  1. Follow the directions on any of our marketing e-mail or direct mail marketing communications.
  2. Call (615) 525-9953.
  3. Send an e-mail request with your full name, address, phone number, and e-mail address tosupport@mojotec.net.
  4. Send a request with your full name, address, phone number, and e-mail address to Mojotec Technical Support 407 Woodhaven Ct. Franklin, TN 37069.

If you send an e-mail or letter request, please be sure to include your current contact information, and indicate specifically what type of marketing communication(s) (for example, e-mail, direct mail and/or phone) that you wish to stop receiving. This helps identify you correctly in Mojotec Technical Support systems so technicians can process your request. Please note that due to production, mailing and system timelines, and the form in which we received your request, it may take up to ten business days for e-mails, phone calls, and direct mail to remove you from Mojotec Technical Support marketing lists. Until the change takes effect, you may still receive marketing communications from us. Also, please note that even though you may have requested not to receive future marketing communications, you may still receive business-related notices such as appointment confirmation calls, billing information, or other organization-related information. If you have never provided your personal information and would like to be added to our marketing list, please use the contact information above.

How does Mojotec Technical Support secure my personal information?
Security
Whether you receive services or purchase products in Mojotec Technical Support locations, use Mojotec.net, have services performed at your location, or contact Mojotec Technical Support by phone, we take reasonable precautions to protect against the loss, misuse and unauthorized access of your personal information. This includes personal information that you provide to complete a purchase. We cannot ensure or warrant the security of any information you transmit by e-mail, and you do so at your own risk.
Please note that while Mojotec Technical Support is able to protect personal information that is provided during the course of business, we cannot take responsibility for data loss on the products or systems serviced. You must remove or back up this information to safeguard it.
Blogs/Forums
When posting information on Mojotec Technical Support blogs or forums, please use caution when providing any personal data about yourself, since this information may be viewed by others. We recommended that you do not provide your name, address, or any other personal information in this area. Mojotec Technical Support will monitor blog and forum content and make every effort to remove this type of information before posting. However, if you choose to include personal data in your content, you do so at your own risk and you accept full responsibility for those posts and any consequences that may arise.
How can I update my information?
Mojotec Technical Support wants your information and marketing preferences to be complete and accurate. To update your information, call (615) 525-9953, email support@mojotec.net, or visit us online at www.mojotec.net.
If you send an e-mail or letter request please include your current contact information and list the requested changes you would like to have made.
Does Mojotec Technical Support collect information from children?
Mojotec Technical Support will not knowingly or intentionally collect personal information online from children under the age of 13. Mojotec Technical Support is committed to protecting the privacy of children.
Who can I contact with questions about the security of my information?
Please contact Mojotec Technical Support by phone at (615) 525-9953, email at support@mojotec.net, or online at www.mojotec.net. Please allow up to five business days for response to your privacy related inquiry.
Will this privacy policy change?
Because Mojotec Technical Support will continue to implement new technologies and improve the services and features provided, this policy is subject to change. If there are changes or additions to this privacy policy, we will post them here or in other formats. If we change our information practices or this privacy policy in such a way that your personal information may be used or shared in a different manner, we will give you the opportunity to opt out of having your information used or shared in that new manner.
Effective date: May 19, 2009
Call (615) 525-9953 now to make an appointment or email support@mojotec.net.